If you use the www.ayurveda.ketpy.in and the products and service available through the website are subject to the following Terms of Conditions. By browsing through these Terms and Conditions and using the features provided by our website (www.ayurveda.ketpy.in), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.

Introduction

The domain name www.ayurveda.ketpy.in is a website operated by Ketpy, a proprietorship firm at address 51/A, Kaliya Garhi, Jagriti Vihar, Near Medical College, Meerut [250004].

Services

Ketpy is a Marketing Company which market the Ketpy onion hair oil through our own online website and physical stores, we offer best product and great values to the consumer. 

Privacy

Our Privacy Policy reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

Exactness of the Product

The images of the items on the website are for illustrative purposes only. Colors may be different in physical bottle.

Pricing

We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of product which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the product, you will receive a full refund.

Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.

Payment

Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Product will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. For any further payment related queries, please write us at info@ketpy.in or check FAQ.

Delivery

You will be given a tracking number from courier company, after processing the order, by using that you can track your order. An estimated delivery time can be displayed on the order summary page. On placing your order, you will receive an email containing a summary of the order and also the estimated delivery time to your location. Sometimes, delivery may take longer due to unforeseen circumstances. 

The Email or delivery time can be not visible sometime due to technical issue.

Returns & Refund

1. Please note that the order dispatched will be not cancelled, you may return after delivery within 5 – 7 days.

2. If a product found damaged, please write us at info@ketpy.in and apply for refund or replacement within 2 – 3 days. For more visit Cancellation/Return policy.

Intellectual Property Rights

All and any intellectual property rights in connection with the products shall be owned absolutely by the Company/firm.

Law and Jurisdiction

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Meerut.

Violation & Termination

You agree that the Company may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Company terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at info@ketpy.in